Rematch: Bridging the gap between donors and non profits.
Client: The Pittsburgh Foundation
Role: Design Lead | UX Research | Visual Design
Collaborated with: project manager, product owner, research lead and design technologist
Duration: 8 months | January 2020 - August 2020
To know more about the process, visit payalbhujwala.com/rematch
Design details
Designing the Logo and establishing the visual identity
Early sketches of Rematch
Key features of Rematch
Donor-first and grant-first matchmaking
The Donor Services Officers(DSOs) have a dual view of the donors and grants, allowing them to make better recommendations.
The Donor Services Officers(DSOs) have a dual view of the donors and grants, allowing them to make better recommendations.
“Matchmaking so far has been very grant-first but our job titles have Donor-Services in them, so first and foremost, we want to provide the best service for our donors.” - Donor Services Officers
Detailed donor information
Rematch provides the DSOs with a complete picture of the donor assisting them with efficient decision-making, for being able to confidently recommend grants to donors.
Rematch provides the DSOs with a complete picture of the donor assisting them with efficient decision-making, for being able to confidently recommend grants to donors.
“Wow I’m just not so used to having all this information here and I have to think where do I need to look for it!” - Donor Services Officers
Matchmaking statistics
In the Match Tracking section, DSOs see both currently pending matches as well as matchmaking history. At a glance, DSOs can check to see how receptive their donor has been in the past, including both comments about what worked or did not work as well as quick-hitting stats such as the success rate.
In the Match Tracking section, DSOs see both currently pending matches as well as matchmaking history. At a glance, DSOs can check to see how receptive their donor has been in the past, including both comments about what worked or did not work as well as quick-hitting stats such as the success rate.